Jacquelyn Maki RN BSN MHA CLNC - Owner
Focus Groups
CenterPoint Consulting provides professionally coordinated focus groups that allow attorneys to evaluate how jurors are likely to perceive the medical issues, liability arguments, damages, and overall case narrative before entering the courtroom.
Our focus groups help attorneys identify strengths, uncover vulnerabilities, and refine case presentation in a confidential, structured environment.
WHY CHOOSE CenterPoint for your focus group?
Focus groups are led by Jacque, who has extensive experience in healthcare leadership, clinical operations, and medical-legal case analysis.
This foundation allows complex medical issues to be presented in a way that reflects how jurors actually hear, interpret, and discuss medical information.
With Jacque as Moderator, medical facts are conveyed accurately, neutrally, and in accessible language, allowing attorneys to observe genuine juror reactions and decision-making.
A Professional, Confidential, and Structured Process
We manage every aspect of the focus group process with professionalism and discretion
Services Include:
- Recruitment of carefully screened participants reflective of the jury pool
- Conflict-of-interest screening procedures
- Coordination of all logistics and scheduling
- In-person and secure virtual focus group options
- Professional facilitation and moderation, or support alongside attorney-led sessions
- Structured observation and feedback collection
what our clients are saying
"I have known and worked with Jacquelyn Maki for several years. She has provided our firm with consulting services in the personal injury and medical malpractice realms. I have always been very impressed and pleased with Jacque's work which has involved complex case evaluation, as well as expert identification and search work.
More recently, I asked Jacque to conduct a focus group with respect to a medical malpractice case. Jacque did an excellent job in discerning the issues presented in the case and actually conducting the focus group which consisted of a ten person panel. I had an opportunity to observe her lead the focus group through the process and identify the strengths and weaknesses of our case so that we could focus discovery and prepare our trial presentation. Jacque does excellent work and I would recommend her highly in any focus group project which involves medical negligence, causation or other healthcare related issues. She is very timely with respect to presentation of her work product and provides excellent services at a fair cost."
- Dean R. Rohde, Board Certified Civil Trial Specialist by NBTA - Bye, Goff & Rohde, Ltd
"I cannot recommend Jacque highly enough. As a nurse and medical-legal consultant, she brings a rare combination of medical expertise, clear communication, and practical insight to the litigation process. She conducted several Zoom focus groups for me in preparation for a complicated medical malpractice trial, and the results were invaluable.
Jacque created a professional and engaging environment where participants felt comfortable sharing honest feedback. Her thoughtful approach and ability to frame issues from both a medical and layperson’s perspective gave me a clear window into how jurors might view the case. The insights I gained allowed me to refine my strategy, strengthen key arguments, and anticipate potential challenges before walking into the courtroom.
Jacque is organized, dependable, and a true partner in trial preparation. If you are handling complex injury cases, working with her will give you the clarity and confidence you need to move forward. "
– Craig Steger, Hale Skemp Hanson Skemp & Sleik
Jacque did a tremendous job coordinating a full day of focus groups for a medical malpractice case of ours. She found participants that matched our requested demographics, screened them, ensured they showed up the day of, and she stayed engaged and available throughout the focus groups sessions. Her work in organizing theses focus groups was invaluable and allowed us to focus on the substance and moderation of the groups. We will definitely be using her in the future!
– Kate Farnsworth, Gingras, Thomsen & Wachs, LLP